College affiliated social media accounts are some of the most publicly visible marketing
tools we have. Whether for a club, a program, or the college as a whole, the images
and words used on social media platforms are a reflection of the institution. As such,
it is important that every social media account use correct grammar and spelling,
tasteful photos, and maintain a professional tone.
The Social Media Specialist is available to assist with the following:
- Helping your department/group develop a social media strategy
- Posting about large events that will have wide appeal. This includes service oriented
events, nationally or regionally affiliated events, outside groups coming to campus,
or events that help promote departments
- Training on the basic how-to’s of social media, from a simple post to streaming live
A few things to keep in mind:
- Please do not open a new social media account without first consulting with the Social
Media Specialist.
- We get many requests for event postings on the Snow College accounts. If the target
audience of your event is current Snow College students, the MySnow portal is the
best place to advertise.
- If you have exciting things happening in your classroom, feel free to send photos
to the Social Media Specialist. While we won’t be able to utilize all photos or videos
sent, we will use what we can for department highlights. Better yet, if you have a
lecture or demonstration coming up that will demonstrate hands-on learning or student
engagement, let our photographer know. When possible, our office will send someone
to get a few photos for marketing purposes.
Please contact Tyler Smith in the Office of Creative Services & Communication regarding
Snow College Social Media at 435.283.7016 or
ude.wons@7htims.relyt
Social Media Guidelines
Social media tools, uses and challenges evolve constantly, and the college continuously
monitors our strategies and best practices for using these media outlets. The following
guidelines for those initiating social media feeds that involves the college, its
departments, programs, groups, organizations and individuals. It is also a reference
for those managing existing feeds, so that the college's efforts in social media communications
are as consistent as possible.
Official Snow College Social Media Sites shall reside under the jurisdiction of the
Snow College’s United States of America Registered Service Mark No. 4,579,457 for
official use by and the benefit for Snow College.
Snow College is committed to fostering an educational environment that allows for
freedoms of speech and expression in accordance with the First Amendment to the U.S.
Constitution. However, the College will not tolerate any activity or posting on an
Official College Social Media Site that loses First Amendment protection such as any
unlawful, defamatory, or obscene (as defined by Utah and federal law) activity or
posting. The College reserves the right to remove any such posting without notice.
The College also reserves the right to refer social media activity to the applicable
social media platform and/or appropriate authorities for appropriate action.
These guidelines apply to faculty and staff, including student employees, who engage
in internet conversations for work-related purposes or who are asked by supervisors
to use or participate on social media as part of his or her job responsibilities.
- Employee Use – When using social media as a part of their official duties, and/or
when presenting oneself in social media settings as a College representative, employees
must comply with applicable College policies governing employee behavior and acceptable
use of electronic and information resources.
- The Office of Creative Services and Communications shall oversee the Snow College
presence on all social networking sites and shall evaluate whether to launch a presence
on any new sites or platforms as they become available.
- Managers, editors, contributors, etc. of Official College Social Media Sites shall
read, understand and follow the College’s Social Media Policy, Guidelines, and Best
Practices and use the appropriate Snow College hashtags(#) as contained on the College
website but you are not limited to only using Snow College hashtags(#).
- Primary administrative/editing rights for Official College Social Media Sites will
be assigned only to College employees. Official College Social Media Sites will have
a minimum of two managers to ensure that the site is consistently managed. Should
one manager be unavailable, a second manager will be assigned to manage the site.
At least one of the two managers shall be the College’s Office of Creative Services
and Communications.
- All content posted to social media platforms are dependent upon the ADA compliance
of the specific platforms to which the posts are submitted. Accessibility guidelines
apply to the content on the social media platform, not the features or functionality
of the platform. If the platform does not provide an accessible feature, it is not
in violation of College’s accessibility guidelines.
- All Official College Social Media Sites must respect and not violate intellectual
property rights, federal Copyright law and College policies.
- Snow College does not pre-screen posted content, but it shall have the right to remove,
in its sole discretion, any content that it considers to violate policy or guidelines.
The college does not endorse or take responsibility for content posted by third parties.
All existing sites or pages that represent Snow College are reviewed routinely and
may be amended or, when necessary, removed.
- Snow College social media sites are not for personal benefit or gain, nor the benefit
or gain of any other individuals or outside organizations.
- Respect copyright, fair use, and financial disclosure laws. Strive for accuracy and
give credit where credit is due. When using the thoughts, ideas, quotes, pictures,
videos, etc. of other parties, give them credit for their work. Provide a link when
possible.
New Social Media Account Approval Process
- To request a new college social media site for a department or office, the department
head or club advisor for the entity making the request shall submit the online request
form for the department, office or organization. The submitter shall have read and
understood the Snow College Social Media Policy, the Social Media Guidelines and Best
Practices, and have agreed to the responsibilities and uses of managing a social media
presence.
- The request form for a new social media site is available on the College’s Office
of Creative Services and Communications website.
- The submitted request to the College’s Office of Creative Services and Communications
will be reviewed and discussed with the department head and the request shall meet
the criteria for approval of social media initiatives as included in the Social Media
Policy and Guidelines. Advisors for student clubs must also receive approval by the
Director of Student Life. Upon approval of a new social media site, the Office of
Creative Services and Communications will create the new site and assign access to
the site to the submitter or assignee.
- The level of editorial participation that will be enforced for College presence or
content submission on social media sites shall be identified and agreed upon with
the Office of Creative Services and Communications and the department/office during
the approval process.
Snow College Portal Guidelines
Snow College is committed to fostering an educational environment that allows for
freedoms of speech and expression in accordance with the First Amendment to the U.S.
Constitution. However, the College will not tolerate any activity or posting on the
MySnow portal that loses First Amendment protection such as any unlawful, defamatory,
or obscene (as defined by Utah and federal law) activity or posting. The College reserves
the right to remove any such posting without notice and you may loss the right to
post on the portal.
These guidelines apply to faculty, staff, and students.
What unlawful, defamatory, or obscene activity or posting may include:
- No profanity
- No references to illegal activities
- No sexual content, or references to sexual activities
- No bullying or harassment of any kind
- No spam
- Please respect the privacy of others
Any posts that don’t follow these guidelines will be removed, and you will be notified
via email and/or notification within the portal. After three deleted posts, you will
no longer be able to post on the portal. You may appeal this decision with the Dean
of Students.
Best Practices
Posts must be made in the correct channels, and the correct channels only. For example,
items for sale go in the Buy & Sell channel, found items in the Lost & Found, etc.
If they are not posted in the correct channels, they will be deleted. This will not
count as a violation.